Terms of service

Welcome to Chinchoo.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using Chinchoo.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Chinchoo.com ("Chinchoo," "we," "our," or "us") is an online store offering press-on nails, nail accessories, and related beauty products.

2. Acceptance of Terms

By accessing, browsing, or purchasing products from Chinchoo.com, you confirm that:

You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
You agree to comply with these Terms and all applicable laws and regulations.

3. Products and Services

We strive to display our products as accurately as possible. However:

Product colors may vary depending on your screen settings.
Product images are for illustrative purposes and may differ slightly from the final product.
Product availability is subject to stock levels.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing and Payments

All prices displayed on the website are in the currency specified on the website.
Prices are subject to change without notice.
Payment must be completed before an order is processed.
We reserve the right to cancel any order due to pricing errors, suspected fraud, or payment issues.

Accepted payment methods will be displayed during checkout.

5. Orders and Order Acceptance

When you place an order:

You will receive an order confirmation email.
The confirmation email does not guarantee acceptance of your order.
We reserve the right to reject or cancel orders at our discretion.

Reasons for cancellation may include:

Product unavailability
Pricing errors
Fraudulent activity
Incomplete customer information

6. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

Shipping carriers
Customs clearance
Natural disasters
Government actions
Events beyond our reasonable control

Risk of loss and ownership transfer to the customer upon delivery.

7. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

8. User Accounts

If you create an account on Chinchoo.com, you are responsible for:

Maintaining the confidentiality of your account credentials.
Restricting access to your account.
All activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

9. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software, viruses, or harmful code.
Interfere with website functionality.
Copy, scrape, or reproduce website content without permission.
Engage in fraudulent transactions.

10. Intellectual Property

All content on Chinchoo.com, including:

Logos
Product designs
Graphics
Images
Text
Videos
Website design

is owned by or licensed to Chinchoo and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written consent.

11. User-Generated Content

If you submit reviews, testimonials, photos, or other content:

You grant Chinchoo a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content.
You confirm that the content does not infringe on the rights of any third party.

We reserve the right to remove content that is unlawful, offensive, or inappropriate.

12. Disclaimer of Warranties

To the fullest extent permitted by law:

Products and services are provided "as is" and "as available."
We make no guarantees regarding uninterrupted website operation.
We do not warrant that the website will be error-free or free of harmful components.

Individual results from beauty products may vary.

13. Limitation of Liability

To the maximum extent permitted by law, Chinchoo shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of data
Business interruption

arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

14. Indemnification

You agree to indemnify and hold harmless Chinchoo, its owners, employees, affiliates, and partners from any claims, damages, liabilities, and expenses arising from:

Your violation of these Terms.
Your misuse of the website.
Your infringement of third-party rights.

15. Privacy

Your use of Chinchoo.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

16. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

Their content
Privacy practices
Products or services

Accessing third-party websites is at your own risk.

17. Force Majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including:

Natural disasters
Internet outages
Government restrictions
Labor disputes
Transportation disruptions

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

19. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon publication on the website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.